PRIVACY POLICY

This is the Privacy Policy of www.thepomelade.com (“The Pomelade”, “we,” “us” or “our”). Our Privacy Policy explains how we collect, use, share and protect information in relation to our website (the “Site”), and your choices about the collection and use of your information.

By using the Site, you understand and agree to the collection and use of information in accordance with this Privacy Policy. Our Privacy Policy applies to all visitors, users, and others who access the Site (“Users”).

What kinds of information do we collect?

We collect the following information you provide us with directly:

  1. your name;
  2. your email; and
  3. communications between you and The Pomelade (e.g., we may send you Site-related emails).

Log file information

We collect information that your browser sends whenever you visit our Site. This log file information may include information such as your computer’s Internet Protocol address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time  spent on those pages and other statistics.

Analytics services (non-personally identifiable information only)

We use third-party analytics tools to help us measure traffic and usage trends for the Site. These tools collect information sent by your device or our Site, including the web pages you visit, add-ons, and other information that assists us in improving the Site. The tools use ‘cookies’, which are text files placed on your device, to collect your log information and behavior information in an anonymous form. We collect and use this analytics information with analytics information from other Users so that it cannot reasonably be used to identify any particular individual User. With respect to Google Analytics, although Google Analytics plants a permanent cookie on your web browser to identify you, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits by disabling cookies.

How do we use this information?

We use all of the information we have to help us provide and support our Site. Here is how:

  1. remember information so you will not have to re-enter it during your visit or the next time you visit the Site;
  2. provide, improve, test, and monitor the effectiveness of our Site;
  3. monitor metrics such as total number of visitors, traffic, and demographic patterns;
  4. diagnose or fix technology problems;
  5. develop and test new products and features.

How is this information shared?

We will not rent or sell your information to third parties outside The Pomelade.

Legal requests and preventing harm

We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.

The Pomelade uses safeguards to help keep the information collected through the Site secure. However, The Pomelade cannot ensure the security of any information you transmit to The Pomelade or guarantee that information on the Site may not be accessed, disclosed, altered, or destroyed.

We request you to do your part to help us. You are responsible for controlling access to emails between you and The Pomelade, at all times. We are not responsible for the functionality, privacy, or security measures of any other organization.

International transfer

Your information may be transferred to, and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside The Netherlands and choose to provide information to us, please note that we transfer the information to The Netherlands. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Retention period

In accordance with the law, The Pomelade does not retain data any longer than is required for attaining the purposes for which they were collected.

Inspection and correction

If you wish to know which of your data The Pomelade has recorded or if you wish to amend or remove data that you cannot amend via your account, please contact The Pomelade (theteam@thepomelade.com).

Third-party applications, websites and services

We are not responsible for the practices employed by any applications, websites or services linked to or from our Site, including the information or content contained within them. Please remember that when you use a link to go from our Site to another application, website or service, our Privacy Policy does not apply to those third-party applications, websites or services. Your browsing and interaction on any third-party application, website or service, including those that have a link on our Services, are subject to that third party’s own rules and policies.

Children’s privacy

Our Site does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your Children has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we will make our best efforts to remove that information from our servers.

Changes to this privacy policy

We may modify or update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

How to contact us

If you have any questions about this Privacy Policy of the Service, please send an email to theteam@thepomelade.com.


COOKIE POLICY

The Site uses cookies to improve your browsing experience. The Site uses a platform for managing user consent to the installation of cookies.

On the first visit to the Site, the Users can interact with the Cookie Banner and alternatively:

  1. accept all cookies by clicking on the “Accept” button; or
  2. not give any consent and continue maintaining the default settings, that exclusively provide for the use of technical cookies necessary for the functioning of the Site, by clicking on the “Reject” button; or
  3. select certain cookies only for some purposes and/or of some third-party suppliers, interacting with the cookie banner.

At each subsequent visit to the Site, by clicking on the padlock-shaped button at the bottom of the Site’s homepage, the Users can deny or change consent to the installation of unnecessary cookies.

What are cookies?

Cookies are small text files placed on your computer, tablet or mobile phone when you use the Site. Cookies are not capable or harming your computer, tablet or mobile phone. Cookies are needed to be able to provide you with a smooth functioning Site. We use three types of cookies, namely functional cookies, analytical cookies and tracking cookies. However, we will only use the tracking cookies with your consent. When you do not consent to the use of tracking cookies, the Site will work less smoothly as with tracking cookies. 

Functional cookies

Functional cookies are cookies that are essential for the functioning of the Site. Without these cookies, the Site is unable to function properly. This means that these cookies cannot be turned off. There is a difference between session functional cookies and permanent functional cookies. The session cookies are deleted after you have left the Site. The permanent cookies are saved to prevent you from having to perform the same action all over again. An example of the use of permanent cookies are purchases which you have saved in your cart on a shopping website. We do not share the information obtained with these cookies with third parties.

Analytical cookies

Analytical cookies are cookies which are needed for the good functioning of the Site. Thanks to analytical cookies, we know what people search for on the Site, how long it takes before a page has been loaded and what buttons are pressed by people visiting the Site. Some analytical cookies may be placed without your consent. Other analytical cookies are only placed when we have your consent to do so.

We use the following analytical cookies:

  • Google analytics: We use Google Analytics for our analytical services. Google analytics places a permanent cookie in order to identify your browser. By doing this, your data are shared with Google. We only share data with Google that we are allowed to share with Google according to the GDPR. We use this information combined with other data from other users. Due to this, we are unable to identify you as an individual. We have not given Google permission to share your data with third parties.  However, Google can be legally obliged to share your data with third parties. The information which is obtained by Google is anonymized as much as possible. Google complies with the Privacy Principles and is a member of the Privacy Shield-program from the American Ministry of Commerce.

Social media cookies

The Site includes buttons for social networks such as Instagram, Pinterest and X. These buttons work by pieces of code that come from these networks themselves. Cookies are placed on the Site by means of this code. We have no influence on that. Read the privacy statement of the respective social media company (which can change regularly) to read what they do with your (personal) data that they process via these cookies.

The information they collect is anonymized as much as possible. Companies such as LinkedIn, X, Facebook and Google + adhere to the Privacy Shield principles and are affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data as referred to in the GDPR.

Right of access, right of rectification, right to object and right to data portability

If you would like to have access to your personal data, if you would like to change or delete your personal data and/or if you would like to transfer your data or have your data transferred to a third party, than please contact The Pomelade by sending an email to theteam@thepomelade.com.

Unforeseen cookies

We are constantly trying to keep a good overview on the cookies on our Site. However, it is possible that third parties place cookies on the Site. If that happens, you will not find these cookies in this overview. This mainly concerns embedded elements, for example cookies from an embedded YouTube video.

Did you find cookies on the Site that are not listed in this overview? Than please contact us by sending an email to theteam@thepomelade.com.

When do we share the obtained information?

We do not share information that we have obtained with our functional cookies. Information which we have obtained with our analytical cookies are only shared with third parties without your consent after we have anonymized this information. Other information obtained with analytical cookies is only shared with third parties after we have received your consent. Information obtained with tracking cookies is only shared after we have received your consent.

Changes to this cookie policy

The Pomelade may modify or update our cookie policy from time to time. We will notify you of any changes by posting the new cookie policy on this page. You are advised to review this cookie policy periodically for any changes. Changes to this cookie policy are effective when they are posted on this page.

How to contact us

If you have any questions about this cookie policy of the Site, please contact us by sending an email to theteam@thepomelade.com